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South Holland’s Sheltered Housing Service delivers outstanding results

Chris

2/20/2025 12:13:54 PM

Charities & Wellbeing

4 mins read

New initiatives enhance independent living, improve tenant wellbeing, and reduce hospital stays.

 

South Holland District Council is celebrating the remarkable success of its sheltered housing service transformation, which has made significant improvements to the quality of life for older and vulnerable tenants across the District. Since the launch of the project, more than 165 tenants have been directly supported, tenancy sustainment has increased, and ambulance callouts have reduced by 32%, saving vital NHS resources.

 

Commissioned in 2022, with recommendations agreed in February 2024, the review focused on ensuring tenants receive faster support, increased independence, and a better quality of life. The changes were driven by a shift from analogue to digital technology, enhanced health partnerships, and a greater on-site presence to prevent crises before they occur.

 

Key achievements include:

 

 

 

 

 

 

 

 

The initiative has been widely praised by tenants and their families. One tenant’s daughter shared: "I feel so much better knowing there’s support in place when Mum returns home from hospital."

 

A tenant added: "The shower seat and handrail have been a godsend. I have never received so much help in my life as I have in the last few months."

 

Councillor Tracey Carter, Portfolio Holder for Strategic and Operational Housing at South Holland District Council, said: "This transformation has been life-changing for many of our sheltered tenants. By investing in modern technology and a proactive support network, we are ensuring our residents can live independently, safely, and with dignity. The results speak for themselves — this is a service that puts people first and delivers real impact."

 

South Holland District Council remains committed to enhancing independent living opportunities for all sheltered housing tenants, ensuring they feel safe, connected, and supported.

 

For more information about the service, visit www.sholland.gov.uk/shelteredhousing

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