Christmas opening times across North East Lincolnshire

Council services

 

Council main offices: Municipal Offices, New Oxford House and the William Molson Centre.

 

The Municipal Offices, New Oxford House and the William Molson Centre will be closed from 5pm on Monday 23^rd December and reopen on Thursday 2^nd January 2025.

 

If you need to speak to someone, the contact centre telephone line at the Municipal Offices (01472 313131) will be open as normal on Friday 27^th, Monday 30^th and Tuesday 31^st of December from 8:30am to 5pm. Lines are closed on Christmas Eve, Christmas Day, Boxing Day and New Year’s Day, and will reopen as normal from Thursday 2^nd January 2025.

 

Essential services (including Children’s Services) at New Oxford House and the William Molson Centre will be available via telephone over this period. Contact details are available at www.nelincs.gov.uk/contact-us.

 

For careers and advice guidance, the iag-nel@nelincs.gov.uk email address will be monitored for anything urgent, otherwise they will be responded to after Tuesday 2^nd January 2025.

 

Waste collection and the tips

 

Services will continue through the festive period, apart from the bank holidays. Residents can check their collection dates at www.nelincs.gov.uk/refuse-collection-schedule, and in the all household brochure posted to residents in November.

 

Grimsby and Immingham Community Recycling Centres (the tips) are open every day (except Christmas Day, Boxing Day, and New Year’s Day) from 8am to 6pm, and 8am to 4pm on Christmas Eve and New Year’s Eve.

 

Family Hubs

 

West Marsh, Queensway and Central Hubs will close from Friday 20^th December and reopen on Monday 6^th January 2025.

 

The Hubs at Immingham, East Marsh, Reynolds and Nunsthorpe will remain open as normal over the festive period, closing Christmas Day, Boxing Day and New Years Day.

 

All Family Hubs are closed during the weekend as usual.

 

If you need support or have any worries on days of closure, please call or visit any of the open hubs. You can find their details at www.nelincs.gov.uk/family-hubs.

 

Registration Services

 

The Registry Office will be open as normal (9am to 12pm and 1pm to 4pm) on Monday 23^rd, Friday 27^th, Monday 30^th and Tuesday 31^st December, and will be running with amended hours of 9am to 12pm and 1pm to 2pm on Christmas Eve. The office will be closed on Christmas Day, Boxing Day, and New Year’s Day before resuming with normal opening hours from Thursday 2^nd January 2025.

 

You can order a replacement or duplicate certificate online at www.nelincs.gov.uk/order-a-birth-marriage-or-death-certificate.

 

Bereavement services

 

Crematorium

 

• Monday 23^rd December 2024 - Open as usual

 

• Tuesday 24^th December - Last service is 12:45pm

 

• Christmas Day - Closed

 

• Thursday 26^th and Friday 27^th December - Closed

 

• Monday 30th December - Open as usual

 

• New Years Eve - Last service is 3pm

 

• New Years Day - Closed

 

• Thursday 2nd January 2025 - Open as usual

 

Cemeteries

 

• Monday 23^rd December - Open as usual

 

• Tuesday 24^th December - Last burial and memorial fitting is 12pm

 

• Christmas Day – Closed for services

 

• Thursday 26^th and Friday 27^th December – Closed for services

 

• Monday 30th December - Open as usual

 

• New Years Eve – Open as usual

 

• New Years Day – Closed for services

 

• Thursday 2nd January 2025 - Open as usual

 

We know many people like to place flowers and wreaths within our cemeteries and crematorium grounds to remember family and friends that are no longer with us. Throughout the year, our bereavement service and grounds team regularly remove flowers that are past their best.

 

For wreaths and flowers placed over the Christmas period, this will happen from Monday, 27^th January. If families want to keep wreaths and mementos, we advise you to come back to the cemetery or crematorium before January 27^th to retrieve them, preventing them being removed by our team.

 

Reflections Tea Room is open 9am to 3pm every day across the festive period, other than the bank holidays.

 

Phone ‘n’ Ride

 

• Saturday 21^st December – Normal service

 

• Sunday 22^nd December – No service

 

• Monday 23^rd December – 7:30am to 5:30pm

 

• Christmas Eve – 7:30am to 5:30pm

 

• Christmas Day – No service

 

• Boxing Day – No service

 

• Friday 27^th December – 7:30am to 5:30pm

 

• Saturday 28^th December – Normal service

 

• Sunday 29^th December – No service

 

• Monday 30^th December – 7:30am to 5:30pm

 

• New Years Eve – 7:30am to 5:30pm

 

• New Years Day – No service

 

• Thursday 2^nd January 2025 – Normal service resumes

 

To make a booking over the phone, call 01472 324440 or download the mobile app on your usual store (‘Phone’n’Ride’).

 

Homelessness Prevention Services

 

If you are struggling with your housing situation or spot a rough sleeper over the Christmas Holidays, the Home Options Team are available at all hours, every day, on 01472 326296 (option 1). Harbour Place is open as usual except the bank holidays.

 

Other services

 

Leisure services

 

Christmas opening hours and up-to-date information about local leisure facilities, including Grimsby Auditorium, the libraries, the leisure centres, and sports facilities can be found on Lincs Inspire’s website, www.lincsinspire.com.

 

Grimsby Fishing Heritage Centre

 

The Fishing Heritage Centre will be closed Monday 23^rd December to Friday 27^th December, as well as Monday 30^th December to New Year’s Day. The centre will be open from 10am to 4pm on Saturday 28^th and Sunday 29^th December, continuing with normal opening hours on Thursday 2^nd January 2025.

 

Top Town Market

 

The Market Hall will continue to open daily until Christmas Eve (Tuesday 24^th December) with regular hours of 9am to 4pm, with a shorter day on Sunday 22^nd December, opening from 10am to 3pm. The Market will be closed Christmas Day and Boxing Day. The opening hours from Christmas into the new year are as follows:

 

• Friday 27^th to Saturday 28^th December – 9am – 4pm

 

• Sunday 29^th to Monday 30^th December – Closed

 

• New Year’s Eve – 9am to 4pm

 

• New Year’s Day – Closed

 

• Thursday 2^nd January 2025 – Open as usual

 

Domestic Abuse Hub

 

Women’s Aid’s ‘Domestic Abuse Services Hub’ (15 Wellowgate, Grimsby) will continue with their regular opening hours, Monday to Friday from 9am to 5pm, before closing on Christmas Day, Boxing Day and New Year’s Day. You can contact the service over the phone at 01472 575757 (option 1), and someone will be available to support you at all hours, every day of the week, with no closures over Christmas.

 

Emergency food banks

 

Find information and opening times of food provisions over Christmas on https://nelincs.simplyconnect.uk/.

 

Public transport

 

There are changes to public transport throughout the festive period. Please check amended hours and opening times at www.nelincs.gov.uk/public-transport-over-christmas.

 

Age UK (including renewing a bus pass)

 

Age UK offices are running with amended hours over Christmas.

 

• Age UK Grimsby (27 Osborne Street): The office is closed from Tuesday 24^th December, before reopening on Monday 30^th December and Tuesday 31^st December from 10am to 2pm. The office is closed again on New Year’s Day and will reopen Thursday 2^nd January 2024 as normal.

 

• Age UK Cleethorpes (20 Wardall Street): The office will close from Tuesday 24^th December at 1pm and will reopen Thursday 2^nd January 2024 as normal. Please be aware the Cleethorpes office does not open on Fridays.

 

If a bus pass is going to expire over the Christmas period, the pass holder can go to either of the above offices during their opening hours to renew their pass. Alternatively, apply for or renew a bus pass online at www.nelincs.gov.uk/bus-pass. 

 

Adult Social Care

 

If you are concerned about a vulnerable adult or need support yourself, please contact the NEL Single Point of Access (SPA) on 01472 256256 and officers will be able to help you. This is available 24 hours a day, 7 days a week, even over Christmas. You can find out more information on adult social care services at www.focusadultsocialwork.co.uk, who provide services on behalf of North East Lincolnshire Council.

 

For services not mentioned above, please go to www.nelincs.gov.uk.