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Hales Home Care in Grimsby Awarded a “Good” rating by the Care Quality Commission

CQC’s inspectors found that Hales Home Care Grimsby, provide high quality,
safe, caring and well-led care to its service users.

Nicola Mewse, Managing Director, said: “We are delighted that the CQC have recognised all of the hard work the Grimsby team have done to raise
standards in home care.”

The CQC report highlights how service users felt safe with the service they receive and the quality of care workers. One service user said, “I find the service very good, I feel safe with the carers.” A relative added, “My relative is very safe with the carers. I have absolutely no worries at all about their safety.”

Inspectors also found that service users were respected and supported to
have choice over their care and are encouraged to remain independent.

The full CQC report for Hales Home Care, Grimsby is available via the CQC
website www.cqc.org.uk and highlights the “Good” rating achieved by the care provider.

Hales care workers were also praised by the inspectors for having the required skills and knowledge to meet the service users’ needs.

When asked about their job, one care worker said, “I enjoy my job, and the
registered manager and office staff are always there for support when
needed.”

The care workers were also positive about Hales Home Care’s induction and
the ongoing training they completed for their role.

Nicola Coleman, Hales Home Care, Grimsby Branch Manager, said: “Many of our team have worked with us for a long time and are a credit to the
profession. Hales Home Care have introduced lots of market leading benefits and awards to make sure we retain and attract the best people to deliver the best service.”

Trusted Care

Hales Home Care has been providing exceptional and bespoke person-
centred care for over 30 years. The care workers are well trained and fully supported members of the team. Care and support are delivered in a way that is built around the service users, making sure they receive the best possible service.

Why work for Hales?

At Hales Home Care, we offer:

  • Guaranteed work and job security
  •  Full or part time work with fully flexible hours to fit around your lifestyle
  •  Regular training in which you will be paid
  • Opportunities for career advancement and qualifications 
  •  Paid travel time and mileage
  • Competitive rates of pay
  •  Up to £300 Refer a Friend bonus
  •  A chance to win £1,000 in the Hales Heroes Monthly Draw
  •  Superb staff benefits including: child care vouchers, high-street shop
    discounts plus more!

With Hales Home Care, you’re always in good hands.

If you would like to know more about the services that Hales provide, or would like to join the Hales Care Lincolnshire team, please call 01472 897577, email grimsbycare@halesgroup.co.uk or visit our website at www.halescare.co.uk/grimsby

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