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Council office closures over festive period

North East Lincolnshire Council has announced its opening times and operational plans for the festive period.

Some non-essential Council buildings and some services are set to close for the festive period.

Key services will continue throughout the festive period (normal working hours).

Details of Council services and building closures, see below:

Council phone lines

The Council’s phone lines will be closed on Christmas Day and Boxing Day, but operating a skeleton service on Thursday 27 December, Friday 28 December and Monday 31 December 2018.

Queries about phone ‘n’ ride, waste collection and emergency enquiries will be answered. All other enquiries will not be able to be answered until full service resumes after the festive period.

For waste related enquiries, call 01472 326288.

For Phone ‘n’ Ride enquiries, call 01472 326290.

Grimsby Municipal Offices

Customer Access Points at Grimsby’s Municipal Offices will be closed from 4.30pm on Friday 21 December and will reopen at 8.30am on Wednesday 2 January 2019.

Civic Offices, Cleethorpes

The Civic Offices in Cleethorpes will be closed from 4.30pm on Friday 21 December and will reopen at 8.30am on Wednesday 2 January 2019.

Immingham Civic Offices

24 December 2018 – Closed

27 December 2018 – Open from 9am to 5pm

28 December 2018 – Open from 9am to 4.30pm

31 December 2018 – Open from 9am to 2pm

1 January 2018 – Closed

2 January 2018 – Open from 9am to 5pm

3 January 2018 – Open from 9am to 5pm

4 January 2018 – Open from 9am to 4.30pm

Waste collection & street cleaning

Services are operating as normal apart from the three bank holidays. Residents have been sent a Christmas Waste Collection Calendar (including tip opening hours). A separate media release is being issued on this.

Community Recycling Centres are open over the Christmas period apart from the bank holidays and will close at the earlier time of 4pm on Christmas Eve and New Year’s Eve.

Bereavement Services

Monday 24 December – closed for funeral services. Crematorium building open to the public from 10am to 2pm

Tuesday 25 December – crematorium building open to the public from 10am to 2pm

Wednesday 26 December – crematorium building open to the public from 10am to 2pm

Thursday 27 December 2018 – open as normal

Friday 28 December – open as normal

Saturday 29 December – crematorium building open to the public 10am to 2pm

Sunday 30 December – crematorium building open to the public 10am to 2pm

Monday 31 December – closed for funeral services

Tuesday 1 January 2019    – closed for funeral services

Wednesday 2 January – normal working

Emergency Food Banks

A list of emergency contacts for food banks and food parcels in our area is available on our website at www.nelincs.gov.uk/emergency-food.

For food parcel referrals on 27 and 28 December go to one of our family hubs.

27 December:

Broadway Family Hub (01472 326840) Broadway Grimsby

Highgate Family Hub (01472 324323) Trinity Road Cleethorpes

28 December:

Riverside Family Hub (01472 324303) Central Parade Grimsby

Nunsthorpe Family Hub (01472 326600) Sutcliffe Avenue Grimsby

Contact information

Royce Coates
Communications Assistant
North East Lincolnshire Council
01472 325684
Royce.coates@nelincs.gov.uk

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