If you haven’t already signed up for the free WorldHost customer service training course you need to do it now!
That’s the message from Lincoln College which says businesses need to act fast as the deadline for applications is 31st May 2015 and places are already being snapped up.
The prestigious WorldHost training programme was used to train the thousands of staff and volunteers at the London 2012 Olympics and is aimed at employees in the retail, hospitality and catering sectors.
If 25% of businesses in Lincoln send their staff on the one-day course, the city will become one of just a handful in the UK to achieve WorldHost Recognised Destination status!
Education Instructor and WorldHost trainer at Lincoln College Emma Olivier-Townrow explained:
If you haven’t signed up already and you work in the service industry then it’s an absolute must that you speak to Lincoln College before 31st May to secure your place.
This one-day course is unique and truly world class. The 2012 London Olympic Games makers all received WorldHost training and now it’s creating such a positive buzz within the county. It’s raising the bar and placing Lincolnshire amongst the finest with staff who really demonstrate a ‘wow factor’ in customer service.
Great credit should be given to the retail hospitability and catering firms that have already invested the time and sent their frontline workforce along. We now just need a few more to attend in order to gain WorldHost status for the county.
It’s wonderful to witness the positive impact of the training; people have really embraced the ethos of outstanding customer relations.
Commenting on the course, Vanessa Willets, receptionist at Washingborough Hall Hotel, said:
It’s easy to doubt the benefits of training, as you’re taking yourself out of your comfort zone, but once you’re there you really enjoy it. It helps you to not be blinkered and take on new ideas. It also boosts your self esteem.
To take advantage of the free training call Lincoln College on 0845 270 7227 or email firstname.lastname@example.org before 31st May 2015.